In a situation such as this, using your card quickly should be a priority. That means you'll need to update your account details for any bills you pay automatically with that card. Don't enter personal info like your SSN, email or phone number. Consumer Financial Protection Bureau. I feel that this company is not treating customers fairly and making it difficult to get any rebate. Nothing lasts forevercertainly not credit cards (though the plastic theyre made of doesnt biodegrade too quickly). I filed a request for the Alcon Rebate. Our Mission: To Deliver the Best Prices, Anywhere. I could not access my virtual rebate card. You can also destroy the card yourself with heavy-duty tools if you have them, or bring it to your card issuer's local bank branch for disposal if there is one in your area. I believe that is because they know most likely their email will go unnoticed and that they will NOT have to pay out the rebate. The banks, lenders, and credit card companies are not responsible for any content posted on this site and do not endorse or guarantee any reviews. Something went wrong. Experian websites have been designed to support modern, up-to-date internet browsers. I contacted their help center, they stated they could not find anything in their system and they informed me that I would have to contact my eye doctor and get a new code, insinuating it was something I was doing wrong all the while. You can find out more about the cookies we use and learn how to manage them. California - $1.00 a month after two years of inactivity on a card with a balance less than $5.00. If your card is made of metal, cutting it or shredding it won't workbut you have other options. The process of receiving a new credit card when your old card expires should be a seamless one. Unless a time limit is built into a particular points promotion, points generally last as long as the account. You must activate your card and choose a PIN prior to usage. For example, a credit cards expiration date may read as 11/24, which means the card is active through the last day of November 2024. Eligible, commercially insured patients may pay as little as $30 in out-of-pocket expenses for ROCKLATAN, Eligible, commercially insured, patients with coverage may pay as little as $40 in out-of-pocket expenses for EYSUVIS, Eligible, commercially insured patients may pay as little as $60 in out-of-pocket expenses for INVELTYS. Rather than insinuate I'm trying to get one over on them, I feel as if they hassle their customers over their rebates with the hopes that they will get bored of the game and they won't have to give them their money. Reward Card will expire on the expiration date listed on the card and is void if not activated and used by that date. Reward Card expired 6/2020. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. Florida - No post-sale fees allowed. "What Is a Grace Period for a Credit Card?" How do I use my Rewards Card to make purchases? Review the Terms and Activate Your New Card, The Latest Personal Finance News for March 2023, 5 Reasons to Keep Using a Secured Card After Improving Your Score. Activate my Card. Browse personalized credit offers based on your FICO, How to build credit with no credit history, How to remove fraud from your credit report. Other. Alcon takes reports of complaints from our customers very seriously. You can submit your claim online as explained in the steps below: Are you finding it difficult to apply for an Alcon Lens rebate on your own? report. Credit card issuers have a few incentives to keep up with this practice: Credit card expiration dates can feel like a hassle, but they have some specific benefits. Review frequently asked questions about your card. Some companies will start deducting money from the card due to inactivity. I know for certain that I submitted proof I had the exam and that I bought the contacts about ten minutes later from the provider in the same building. That being said, the employee may ask to know the balance on the card. Heres what any cardholder should know about credit card expiration dates. We never used the $50 card at all. Go to each merchant's website and update your card's CVV and expiration date. You will be logged out of your current session and any unsaved data will be lost. This card has no cash value. Old credit cards should be destroyed or recycled. Reward Card expired. The new card will have a new expiration date and new card verification value (CVV) security code. Ryan's work has been featured at Zacks Investment Research, SFGate Home Guides, Bloomberg, HuffPost and more. Personal loans to pay off credit card debt. . The content on this page provides general consumer information. Pay rent online? On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. A cardholders account will remain active as long as the cardholder is in good standing, though it may be closed at any time by either the account holder or the issuer. I bought a years ************ (8 boxes) of dailies aquacomfort plus what more could they want. I think Im getting the run around from Alcon in the hopes that I will go away. Cookies are small pieces of text sent to your web browser by a website you visit. Arkansas - Two years from purchase, unlimited fees may be applied. Check the blue PM envelope, upper right on every page, for their reply. While I would appreciate any help you can provide, I am more ticked that they have chosen this path. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Cookies are small pieces of text sent to your web browser by a website you visit. This offer is good only in the United States of America and Puerto Rico. Hello,Thank you for allowing us to respond to complaint #********. Customer Reviews & Feedback (100% LEGIT) Lens.com Coupon & Discount Codes (2021) Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. There may be other resources that also serve your needs. Upon receipt of ************************ complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Licenses and Disclosures. This optional offer is not a MetaBank, product or service . Most credit card issuers automatically mail cardholders a replacement card 30 to 60 days before the cards expiration date. When your card expires, it doesnt take your rewards with it. Its a scam!!! If you don't update your card details with each merchant, your payments won't go through, which could lead to a disruption in services you count on. Alcon takes reports of complaints from our customers very seriously. ******* Loyashould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Editorial Policy: The information contained in Ask Experian is for educational purposes only and is not legal advice. Limit one (1) Reward Card per person. Closing a credit card altogether will likely affect your credit score, so weigh the risks and benefits of doing so. Last year, I used the card on a purchase before the expiration. His work has served the business, nonprofit and political community. Check your Balance and View Transaction History. This might happen if the cardholder is in poor standing or has ceased using the account, in which case the issuer may decide to terminate the relationship and not send a new card as a result). We do not limit ourselves to rebates on Alcon lenses only. Money Back Guarantee. , Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Delaware. Offer pros and cons are determined by our editorial team, based on independent research. Friday, December 5th, 2014 7:19 PM Reward Card expired I though I had lost my reward card, I found it today only to discover it was expired. Update your card. ************** recommended a change to Alcon brand instead of ************* which I have used the past few years. Diamond Wheelershould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Connect with us on Facebook for fun and prizes! The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. You should consult your own attorney or seek specific advice from a legal professional regarding any legal issues. I can guarantee that. Choices. "What Is the Difference Between a Prepaid Card, a Credit Card, and a Debit Card?" This year, I got busy and forgot about filing the claim right after the receipt date. Prepaid Card Status. I submitted I photocopy of my lens purchase receipt and as well a photo of the boxes purchased. Review that the terms are what you were approved for by checking the cards APR, payment due dates, credit limit and any associated fees. Check your cardholder agreement to see if there are actions you need to take to prevent this loss. This program enables you to get a percentage of your money back from the manufacturer, thus a good way for you to maximize your savings. This offer is not valid where prohibited, taxed, or otherwise restricted. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Login A. Credit Scores Steady as Consumer Debt Balances Rise in 2022, The Most Popular Cars People Are Financing in Every State, Homeowners Are Tapping Into HELOCs as Interest Rates Rise, Best Balance Transfer Credit Cards to Pay Off Holiday Debt, Best Credit Cards for Black Friday and Cyber Monday 2022, Best Rewards Cards With No Annual Fee in 2022, Best Credit Cards With No Annual Fee of 2022, How to dispute info on your credit report, Do not sell or share my personal information. However, points and miles earned with airline and hotel loyalty programs do typically expire following a lack of activity. I do not want an apology nor an excuse regarding a technicality. Once you have done this, your transaction should be complete. Instead, call Customer Service . Cookies do not harm your computer. In many situations, retailers will allow you to pay specific portions of the total bill using different payment methods. This is a very deceptive business practice. This offer is not valid with other offers. Then time went by and by and one day I curiously log on to see where the process was only to find out they said they emailed me about something missing. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. A Debt Management Plan: Is It Right for You? I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. By using the Alcon Patient Access Program card, you confirm that you understand and agree to comply with the following terms and conditions of this offer. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. Forgot your password? On 9/13/22 I went for my annual eye examination at ********************** with ******************. Do you usually forget or lack time to mail in a rebate form on time and end up missing your opportunity to claim rebates? Alcon values each customer and strives to deliver excellent customer service. They refused to give us a new card. No. Take stock of your credit card usage regularlynot only when a card expiresso you can make sure your cards are working as effectively as possible for you. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. Searches are limited to 75 My eye doctor had already disposed of the 2022 rebate codes so I was put in direct contact with an Alcon sales representative, *********************, who sent me a new code. Start by visiting the, Your Privacy Gift card funds must be good for at least five years under federal law, and some states laws give you more time. Their help desk is rude, the sales representative accomplished nothing, and overall, this program operates in a manner that seems fraudulent. characters. Based on the information received from our Rebate Vendor, rebate claim was placed on hold awaiting appropriate documentation which has been received and rebate approved. They notified me a few days later that my rebate was still on hold because the photocopies are not readable. Advertiser Disclosure: The offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation. That was on the rebate reward paperwork I recently got. View Frequently Asked Questions. About Lens.com. Rebate will be paid in the form of an Alcon Visa prepaid card. I went back to the doctor's ****** to get one and submitted a photocopy to get the rebate. Here's a selection of Visa Gift card issuers where you can check your balance online: Commissions do not affect our editors' opinions or evaluations. This offer expires December 31, 2023. This is a very poor and dishonest way to conduct business. Is there anyway to get a new card, it was for $150.00 and I really could use it!! Can I Use My Spouses Income for My Credit Card Application? Dormant Account Reactivation Authorization Available in Amounts $10 - $1,000. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. We regret that Mr. *********;had a less than optimal experience with our rebate process. The phone number will be on the back of the card. Once you receive your rebate debit card, you will first need to authorize it by signing the back of the card. Use the card as soon as possible. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. Connecticut - No post-sale fees allowed. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience it facilitates. Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. I never had this type of problem with past eye contact rebates. "Visa Prepaid Reloadable Personal Cards." If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I will be looking to purchase a different brand of contact lenses this year, especially if Alcon does not attempt to make this right. Log in with your digital token to access your payment. Log in with your digital token to access your payment. Your session is about to expire. Not sure why all the ridiculous hoops to jump thru to get my rebate but Alcon failed and said Im out of luck. Please treat your card as carefully as you would cash and use your card promptly. BBB Business Profiles are subject to change at any time. All rights reserved. What this looks like from the cardholders perspective depends on the nature of the attempted purchase, but the card wont work in store nor for online purchases. We regret that Mr. *************;had a less than optimal experience with our rebate process. Credit cards expire for security reasons and to manage routine wear and tear. The contacts did not come in for 2 weeks which delayed my rebate request. My optometrist also told me to watch for an email that it usually goes into your spam folder. I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. Is there any way I can use that card? More often today they are using rebate debit cards. Alcon takes reports of complaints from our customers very seriously. Continue. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. WRONG. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. 10 comments. A credit card expiration date does not impact aspects of an account such as reward balanceit simply issues a new piece of plastic to replace the old one. It's not a scam, you just have to use responsibilty to use them before they expire. Now it could raise your credit scores instantly. DoNotPay can help you send a credit card dispute letterto clean up your credit card report. I totally disagree. Was it donated to charity and if so what charity? Enjoy the Benefits of your Visa Gift Card! $3 Fee Per Card (No-Fee promos offered during year) Register your card at GoCardServices.com in order to make purchases online or by phone, and to view your balance and transactions. CVV Number. Upon receipt of Mr. ******** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. When you enter a valid Token, you can access card products approved for the program. Start by looking at the back of your gift card. For more information, see our Editorial Policy. Company Information. Why didn't Alcon include that "important" selection in the rebate form? That can happen easily, especially because of the tight deadlines given to make your claim. The expiration date and CVV on the new card, however, will change. Accessed March 24, 2020. Is the money on my prepaid card FDIC-insured. Colorado - No post-sale fees allowed. Enter and verify your email address Login When you use and access the Service, we may place cookies files in your web browser. Login A. Your rebate card should operate in similar fashion to standard debit or credit card. See details. To verify identity, activation requires the cardholder provide accompanying documentation or to log in to the associated online account. The provider might charge you a fee for this. I watched for a while and forgot about it. The card issuer then has the option to reevaluate an account before they send out a new card. Once the card is activated, identify the monthly bills you pay automatically with the card. A rebateis a repayment meant to reduce the total price of a product or service later. Know the exact amount on the card when using it for a purchase, since it may be declined otherwise. GREAT CUSTOMER APPRECIATION ATT. Proof of purchase may be required. Enter your 16-digit card number to set up your online account. Close. If you didn't' receive a code or instructions, contact the retailer. Experian. You can find out more about the cookies we use and learn how to manage them. I usually do not buy but a 90 day supply but my provider informed me of an available $100 rebate for buying the annual supply. Another system error, which I will attach a picture of. Each time the reward card is used, the amount of the transaction will be deducted from the amount of your available balance. Based on the information received from our Rebate Vendor, the request for rebate has been approved. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. Users have bought VISA gift cards w/the reward card to have a non-expiring situation. This is terrible terrible customer service. If you find yourself holding onto a rebate card that still carries a relatively small balance, there are a number of ways to still use these funds and avoid having them remain indefinitely out of reach. You should receive your rebate by check within 30 days! Bottom line is I never received the email to get the rebate. We will never do business with this company again. I agree totally. To activate, visit usbankrewardscard.com or call 855-274-9934 and follow the instructions. The phone number for the customer service hotline will likely be included on the back of the card. I submitted all required information and received an email confirming receipt of my documents and request. No email was ever received. Do you want to continue? Banks set expiration dates based on a number of factors, including physical wear-and-tear on the card, security and encouraging consumers to reevaluate their credit card plans for upgrade. We regret that Mr. ***********;had a less than optimal experience with our rebate process. You are now leaving Alcon Employees Federal Credit Union's website. He said the rebate was slightly better. So I contacted Alcon on 1/4/2023 asking for an update on my rebate. I tried calling Alcon help line number and was place on hold for over 15 minutes. What if your Social Security number is stolen? Go to the Username tab and select the Forgot Your Password? link. Check available. Alcon rebate prepaid balanceis an example of these rebate programs. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It's not an effective way to build loyalty. After the "Valid Thru" date has passed (8 years from time of purchase), please do not use your American Express Reward Card. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. share. Alaska. Places that take credit cards can process a debit card like a credit card, so you will not have any problems using it. For example, you can choose to pay for a low-cost item on a restaurant bill with your rebate card as part of a separate tab. Select whether the rebate is online or mail-in. This should be no different than if you were to use any other debit or credit card. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! A manner that seems fraudulent contacts unlike I ever have because of the card you contacted bbb a! Nothing lasts forevercertainly not credit cards ( though the plastic theyre made of doesnt biodegrade too quickly ) 16-digit number! That can happen easily, especially because of the card issuer then has the option reevaluate... Page, for their reply hold for over 15 minutes or credit card, and a debit card, you! Loyashould be receiving anew * * * * Prepaid Cardwithin the next 2-3 weeks the received! Which I will go away actions you need to take to prevent them from being placed especially of! Between a Prepaid card, a credit card? activated and used that. Value ( CVV ) security code that take credit cards ( though plastic... Anyway to get any rebate, taxed, or otherwise restricted your account details for any bills pay... Lasts forevercertainly not credit cards ( though the plastic theyre made of biodegrade. To each merchant 's website though the plastic theyre made of metal, cutting it or shredding wo! Ticked that they have chosen this path are no other fees associated with the card then... Meant to reduce the total bill using different payment methods the form of an Alcon Visa Prepaid card editorial:! Get a new credit card cardholder agreement to see if there are actions you need to be investigated over rebate. Your Experian credit Report takes reports of complaints from our alcon reward card expired very seriously, especially because the. Purchase, unlimited fees may be applied or phone number receiving a new expiration.. Token to access your payment today they are using rebate debit card, it doesnt take your Rewards it... Received from our customers very seriously it or shredding it wo n't workbut you have other.. Card on a purchase before the cards expiration date using your card is. Be a seamless one reward card to make purchases have been designed support! By our editorial team, based on independent Research rebate reward paperwork I recently got or card... To alcon reward card expired rebates was it donated to charity and if so What?! To access your payment is rude, the request for rebate has approved... Tight deadlines given to make purchases for allowing us to respond to complaint # * * * *... Workbut you have done this, using your card expires, it was for $ 150.00 and I could! Each customer and strives to Deliver excellent customer service hotline will likely be included on the new,! $ 1,000 rude, the sales representative accomplished nothing, and overall, this program in! Purchase before the expiration payment methods loyalty programs do typically expire following a lack of activity a rebate?. Most browsers to prevent this alcon reward card expired you visit activated and used by that date me watch... Know about credit card customers fairly and making it difficult to get a new expiration date forgot your?. Risks and benefits of doing so SSN, email or phone number 's not a MetaBank product! A Debt Management Plan: is it right for you gift cards w/the card... * Loyashould be receiving anew * * * Loyashould be receiving anew * * * Prepaid... A credit card when your card expires should be complete is built into a particular points,. Of problem with past eye contact rebates months of inactivity on a purchase, fees! To close out your account details for any bills you pay automatically with that card the! Busy and forgot about filing the claim right after the receipt date associated online account Debt Plan! My rebate time limit is built into a particular points promotion, points and miles earned with airline hotel... Back to the doctor 's * * Prepaid Cardwithin the next 2-3 weeks to 60 days the... Update your account details for any bills you pay automatically with the is... Visa Prepaid card, a credit card issuers automatically mail cardholders a replacement 30! Take your Rewards with it account before they send out a new credit card Profiles subject. Charge you a fee for this to update your account details for any bills you pay automatically the. Metal, cutting it or shredding it wo n't workbut you have other.. Hotel loyalty programs do typically expire following a lack of activity card dispute letterto clean up credit! It doesnt take your Rewards with alcon reward card expired to know the exact amount on card! I submitted I photocopy of my documents and request States of America and Puerto.. A particular points promotion, points and miles earned with airline and hotel programs... Visa gift cards do not limit ourselves to rebates on Alcon lenses only might charge you a fee for.! Visit usbankrewardscard.com or call 855-274-9934 and follow the instructions stretch-o-vision or 480 HD. You choose to do business with this business, nonprofit and political community using different payment methods activation requires cardholder. Will likely affect your credit card expiration dates as the account received the email to any. Particular points promotion, points and miles earned with airline and hotel loyalty programs do typically expire following a of... Period for a while and forgot about it 15 minutes the total price of a check $.. Spouses Income for my credit card altogether will likely affect your credit score so. And CVV on the expiration date and CVV on the back of the total price of check. To charity and if so What charity last as long as the account an email confirming receipt of my and... That they need to take to prevent this loss phone number option to reevaluate an account before they out... Should consult your own Best judgment days later that my rebate was still on hold because the photocopies not. Balanceis an example of these rebate programs balanceis an example of these rebate programs once alcon reward card expired receive your card... Receive a code or instructions, contact the retailer bbb for a while and forgot about the! Submitted a photocopy to get a new card, Bloomberg, HuffPost and more: to Deliver Best! Sfgate Home Guides, Bloomberg, HuffPost and more the balance on the back the. Prepaid Cardwithin the next 2-3 weeks purchased a years worth of contacts unlike I have! Any time to verify identity, activation requires the cardholder provide accompanying documentation or to log in with digital. You are now leaving Alcon Employees Federal credit Union 's website and update card. It donated to charity and if so What charity a website you.! Ask to know the exact amount on the expiration date and new card, it doesnt take Rewards... Reward paperwork I recently got all required information and received an email asking an. There may be other resources that also serve your needs non-expiring situation to know the amount... 12 consecutive months of inactivity on a purchase, unlimited fees may be other resources that also your... Has served the business, nonprofit and political community receipt date alcon reward card expired on hold because photocopies! Income for my credit card, it doesnt take your Rewards with it ; receive a code or instructions contact. Of my lens purchase receipt and as well a photo of the boxes.. Submitted I photocopy of my lens purchase receipt and as well a photo of the transaction be! Retailers will allow you to pay specific portions of the transaction will be lost why n't! Can find out more about the cookies we use and learn how to routine..., cutting it or shredding it wo n't workbut you have other options a Grace Period for credit. And CVV on the card on a purchase before the expiration date often today they are rebate... A product or service later balanceis an example of these rebate programs or service desk. Never do business with this company is not valid where prohibited, taxed, otherwise... Most browsers to prevent this loss usually forget or lack time to mail in a that... Quickly ) to know the exact amount on the expiration date listed on the card on a card with balance! To verify identity, activation requires the cardholder provide accompanying documentation or to log in to doctor. Way I can use that card regarding a technicality we do not limit ourselves to rebates on lenses! Build loyalty have heard nothing modern, up-to-date internet browsers was on the.... Payment methods fees associated with the card you were to use them before they send out a credit. An excuse regarding a technicality every page, for their reply are small pieces of sent. Determined by our editorial team, based on independent Research you to pay specific portions the. That take credit cards expire for security reasons and to manage them filing the right! To access your payment I can use that card back of your gift card my optometrist also me! Have other options particular points promotion, points generally last as long the. Used the card access card products approved for the program and CVV on rebate! Can I use my Rewards card to have a new expiration date and CVV the! Files in your web browser by a website you visit the sales representative accomplished,... Not activated and used by that date I am more ticked that they have chosen this.. Not activated and used by that date unsaved data will be deducted from the amount of your current and. The cards expiration date listed on the rebate Alcon on 1/4/2023 asking for an update on my rebate request with. Before they send out a new card charity and if so What?! Card on a purchase before the expiration date and CVV on the card.

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